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Breaking Script...
Hours: office hours
Places called: Canada
Training: a few days
Type of phone: manual
Bonus: paid training then 25% commission
Legit or illegit: technically borderline, realistically illegit
Security: sucker lists are passed around
Pressure: friendly at this office
Jane, 34, Housewife
I only did a few days at an office supplies
place while waiting for my UEI to come through, so I have nothing to compare this with.
I liked the boss and the other
workers, so it was just the type of sale.
The script seemed to act like the place you were calling knew you, so I
was surprised by a few people screaming at me that they would call the Better Business Bureau on me. The sale I later found
out was inflated from $25 to about $400! All over Canada offices have been buying these goods making Montreal telemarketing
bosses millionaires. I found it hard to believe people could be so stupid with their money.
It was a small office,
with a pleasant boss and his female assistant. I reckon the girl was making $50,000 a year at least, counting her cancelled
sales. They thought I had great potential because I have a friendly voice, and I was sad that they took it personally after
I left.
I was not the type, with the screaming businessmen from Ontario. I later found out they start new pople on
the bad calling lists to test your mettle.
A woman I worked with was just off the welfare rolls, and had a young child
to support. Her husband had been a wife-beater. I liked her and she had a great sense of humour. One woman screamed at her
too, we used to hold the phones a yard away from us, and you could hear the screaming still. The woman was shouting, What
company do you work for?
My friend said, The same company as you, the company of bitches, and slammed the phone down
on her.
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Dan, 24, student
I worked in magazines for a while.
It
seemed really easy to sell because of all the prizes attached to it. I wondered about the prizes. There were airline tickets
with no hotels to atttached to them. You took the airlines tickets because they went to places that ended up at a hotel that
you had to pay for. I have seen these same tickets in business magazines so they seemed legal.
There was a prize of
hundreds of rolls of camera film. This too has a catch. The film may be about to expire soon, however it still is a prize.
They also throw in a watch, and watches can only cost a few bucks.
The job paid hourly, about eight dollars,
plus commmissions. The office was friendly and with all the prizes many people took it, since they only had to pay a few dollars
a week for a four year subscription to a famous magazine.
Problems? I had to find out whether they had Visa or Mastercard
right away, and then let them know at the end of listing prizes they did have to pay for their magazine. We ran it as a promotion
by magazine advertisers in their area of the United States. Our bosses told us in our training that it was realistic of the
magazine advertisers to want to give something back to people.
The four year thing got to me because I phoned a 1-800
hotline for one of the magazines, The National Enquirer, which I just love, even though it is a little trashy it is less trashy
than others of the type, and found out there is no such thing as a four year suscription.
Also after we had done all
the work we hasd to turn the sales over to a guy in a shut door room who got the crerdit card number. He told us most of our
sales never came through. I though he was lying at the time but maybe he was straight, because I noticed the whole amount
of money went up onto the boards when the sale cleared.
Both the buyer and seller assmed the three or four bucks would
be coming off the credit cards on a weekly basis, and then it hits you one thousand dollars Canadian or about six fifty USA
comes off the card right away.
That is quite a lot of money. Our office belonged to a travel telemarketing company
before us, I wonder if they sold the tours that had no tickets, ha ha. Then we phone with the tickets and no hotels.
I
left to go out West for the holidays to see my girlfriend. About a year later I applied for a job at a low interest card place
in the same building.
It was spooky seeing the same guys running this place that had been running the magazine place.
They would sure know who was having credit card troubles! They were good to their staff and always gave us a pat on the back
to encourage, whether or not we were selling a lot. The music was helpful.
Prizes really help to make a sale and also
their leads were good at that office. No telephone screamers. I buy things myself that have prizes atttached to them. Though
not on the telephone.
It's just a job like any other. Attitude and positivity count in life.
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